Retail Technology Show 2026 – London, United Kingdom
Overview
The Retail Technology Show 2026 is the UK’s premier B2B event dedicated to cutting-edge retail tech solutions, uniting over 15,000 senior professionals from IT, eCommerce, payments, marketing, operations, and supply chain with 400+ innovative suppliers. Held at ExCeL London, it showcases game-changing tools for in-store, online, and omnichannel retail, focusing on enhancing customer experiences, operational efficiency, and sales growth through AI, data analytics, and digital innovations.
Building on 2025’s success—with electrifying conferences and unrivaled networking—the 2026 edition promises an expanded program of international insights from industry trailblazers, live demos, and tailored solutions for retailers navigating rapid digital transformation. As a must-attend for decision-makers influencing purchases, it fosters inspiration and energy to fuel ambitious growth strategies in a dynamic, competitive landscape.
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Event Highlights
- Main attractions: Over 400 exhibitors presenting the latest in retail tech, from POS systems and CRM tools to cybersecurity and sustainable supply chain solutions, with interactive zones for hands-on exploration.
- Main activities or performances: A high-impact conference program featuring keynotes and panels from global innovators on topics like AI-driven personalization and omnichannel strategies; live tech talks and product demos throughout the day.
- Special traditions or features: Following 2025’s standout sessions, the event includes exclusive international content to stay ahead of trends; co-located with complementary retail events for broader ecosystem access.
- Unique attractions for visitors: Dedicated networking lounges and matchmaking sessions; student-friendly access for emerging talent; vibrant show floor with surprise elements like trend forecasts and solution showcases.
Why Attend
The Retail Technology Show 2026 is essential for retail leaders and influencers seeking to revolutionize operations, offering direct exposure to 400+ suppliers delivering tools that optimize efficiency and customer journeys in an era of digital disruption. In London’s innovation epicenter, connect with thousands of peers from major chains to startups, gaining actionable insights from trailblazing speakers that inform purchasing decisions and drive revenue—mirroring 2025’s impact where attendees reported enhanced strategies post-event.
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Beyond the expo, the program’s blend of inspiration and practicality—through conferences, demos, and networking—equips you to tackle challenges like payments innovation and loss prevention, fostering collaborations that yield immediate ROI. Whether upgrading eCommerce or fortifying supply chains, this is the electrifying platform to energize your team and position your business for explosive growth.
Date & Duration
Dates: April 22 – 23, 2026
Duration: 2 days
Visiting this event? Don’t miss out on these amazing activities and local experiences while you’re here.
Ticket Information
- How tickets are sold: Online pre-registration via the official website; on-site registration available but pre-booking recommended to avoid queues.
- Whether admission is free or paid: Free admission for qualified retail professionals and students upon verification.
- Ticket pricing in USD: $0 (free entry).
- Any special seating or VIP options: No VIP seating; conference sessions included in free pass, with priority for pre-registered attendees.
- Minimum and maximum tickets pricing: Minimum $0 (free) to maximum $0 (no paid tiers); potential add-ons for premium networking TBD.
- One pass grants full access both days; ETA required for non-UK visitors.
Venue / Location
- City: London, United Kingdom
Main Venue: ExCeL London
Google Maps Address: One Western Gateway, Royal Victoria Dock, London E16 1XL, United Kingdom
Worried about accommodation? Hotels near this event sell out quickly, and prices tend to rise fast. Check out these accommodation options:
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Contact Information
- Email: info@retailtechnologyshow.com (general inquiries); visitors@nineteengroup.com (registration support).
- Phone: +44 7527 797473 (main line).
- Website: https://retailtechnologyshow.com.
- Social Media: @RetailTechShow (Instagram, Twitter); Retail Technology Show (LinkedIn, Facebook).
- Key Staff: Not specified; organized by Nineteen Group.
- Press/Volunteers: Press inquiries via info@retailtechnologyshow.com; volunteer info TBD via email.
- Note: Response time ~24–48 hours. English support available.
Getting There
- Nearest airport: London City Airport (LCY), 2 km away (5-min taxi at £10–15/~$13–20 USD; DLR train every 4 min to Custom House for £2.80/~$3.70 USD).
- Public transport: Elizabeth Line from central London (Liverpool Street, 15 min, £5.60/~$7 USD) or DLR from Canning Town to Custom House (2 min); Oyster/Contactless accepted; free Wi-Fi at venue.
- Parking: On-site at ExCeL (~£20/day/~$26 USD, 1,000+ spaces); pre-book via excel-london.co.uk; disabled bays with priority access.
- By car: A13 East India Dock Road to Royal Victoria Dock; postcode E16 1XL; follow signage to West Entrance.
- Other: Taxis via Uber (~£30 from Heathrow); Santander Cycles (£1.65/30 min); wheelchair-accessible DLR/Elizabeth Line.
Accommodation Options
- Official partner: Event Express for discounted rates; book via retailtechnologyshow.com housing portal.
- Nearby hotels: Aloft London Excel (~$150–220/night, 5-min walk, DLR access); Radisson Blu Edwardian New Providence Wharf (~$180–250/night, dock views).
- Budget options: Ibis London Docklands (~$100–150/night, DLR shuttle); Travelodge London Docklands (~$80–120/night, basic).
- Luxury/business: InterContinental London – The O2 (~$250–350/night, spa, Elizabeth Line); Crowne Plaza London Docklands (~$160–230/night, conference facilities).
- Other: 5,000+ rooms within 5 km; packages with transport; Airbnb in Royal Docks for value.
Reviews
- Buzzing with real-world tech that solved our omnichannel woes—snagged demos leading to a 25% efficiency boost and met game-changing partners.
- The conference was fire; insights from global leaders on AI payments inspired our Q2 rollout, and networking felt effortless.
- Packed value—walked away with actionable strategies for loss prevention and a stack of leads that fired up our team.
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Maps
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FAQ's
Who can attend the Retail Technology Show 2026?
Open to senior retail professionals influencing decisions in IT, eCommerce, payments, marketing, operations, and more; students welcome with ID. Free entry requires online pre-registration and verification—no general public. Ideal for 15,000+ attendees from chains to independents. Register early for badge delivery; ETA needed for non-UK visitors. Focuses on B2B growth, excluding under-18s without supervision.
How do I register, and is the show free?
Pre-register online via the website for a digital badge emailed pre-event; on-site possible but queues likely. Free for qualified pros/students—$0 entry both days. One pass covers full access, including conferences. Edit details anytime pre-event; no refunds. Download the app for agendas and networking. With 400+ exhibitors, early sign-up unlocks exhibitor lists.
What are the dates, times, and venue details?
April 22–23, 2026, at ExCeL London (West Entrance, E16 1XL); 09:00–17:00 Wed, 09:00–16:30 Thu. Custom House station (Elizabeth Line/DLR) direct—2 min walk. Free Wi-Fi, cloakroom, water refills, and ATMs on-site. Download access guide for maps; Lufthansa discounts for flights. Eco-friendly: Use public transport for seamless, low-emission arrival.
Where can I eat, and how do I navigate the show?
Diverse on-site options from grab-and-go to full dining (e.g., cafes, food halls); nearby Docklands eateries via app. Use the interactive floorplan/app for navigation—search exhibitors, sessions, and routes. Conferences bookable via pass; no reservations needed for general areas. Sustainability focus: Refill stations everywhere. For 15,000+ visitors, arrive early for prime spots.
Do I need an ETA for UK travel, and what's the accommodation like?
Yes, non-UK/Ireland visitors need an Electronic Travel Authorisation (£10/~$13 USD, apply via gov.uk)—valid 2 years. Housing via official portal for discounted rates near ExCeL (e.g., £100–200/night). Packages include flights via Lufthansa partner. Families/students: Budget options abound. Contact info@retailtechnologyshow.com for tailored advice.
